For plumbing businesses

Losing plumbing jobs you should have won?

When someone has a burst pipe or a sewer backup, they search, they call, and they book whoever answers and looks right. We check the places a plumbing shop loses that call, and what it is costing you, against your own numbers.

The Revenue Review

It shows you the right road: what to do, in what order, over the next ninety days.

One price paid up front

after we have looked your business up — and only if you want the work. Not refundable once paid, which is why we look first.

Call 855-409-ROAD

We ring you within one business day. Rather we rang you? In your hands within 48 hours of your answers.

Who we serve
What gets checked

What we check for a plumbing shop.

From your own numbers

A short set of questions about your business, about twelve minutes, answered after you pay. Nobody outside your business can see any of this.

Big-job quotes you gave and did not sell

Repipes, sewer lines and slab work you already priced, and what they were worth.

Water heater prices

Whether your installed price has kept up with what the heater and the code parts cost you.

Main-line calls

Drains cleared with nobody seeing inside the pipe, and the work that went with them.

Homes you keep patching

Addresses with repeat leaks, and whether they were ever shown a repipe.

Jobs and permits

Whether the two counts match, and what depends on it.

Prices and fees

Prices that have not moved, and visits that end without earning anything.

Members who did not renew

What each lost member was paying you.

Backflow testing

Annual customers who did not come back to you.

Jobs you went back to for free

How many, and what they cost you in paying calls.

Crew hours and overtime

Hours no customer paid for, and overtime under California's daily rules.

Marketing you cannot trace

Spend with no job count against it.

Calls that did not book

The difference between calls in and jobs booked.

Calls you never got a shot at

Somebody else’s phone rang instead of yours. This is the half we can see from the outside, before you pay us anything.

Where you show up

Whether you appear when somebody nearby searches “emergency plumber”, and who sits above you if you do not.

Your listing

Wrong hours, missing categories, an emergency service nobody can see.

What happens after six

What actually happens when somebody with a burst pipe or a sewer backup tries to reach you outside business hours.

Your reviews against theirs

How fast reviews are arriving compared with the plumbing businesses beating you.

The towns you’re missing

The places you would happily drive to for a repipe or a water heater replacement, where nobody can find you.

How hard you are to book

How much work it takes a customer to book you from the phone in their hand.

The reviews nobody answered

Especially the bad ones. A complaint with no reply is the last thing a customer reads before choosing somebody else.

What your listing looks like

What your business looks like to somebody deciding between you and the next name down.

Questions strangers answered for you

Strangers can answer questions on your listing, and their guesses about your prices and hours sit there looking like yours.

How they pay for the big jobs

Whether financing for a repipe or a water heater replacement is on the page at all.

How it works

Four steps.

1

We look your business up first

Before anything is paid, we look at what is public about your business. If we cannot see anything worth finding, we tell you, and that is the end of it. We ring you within one business day.

2

We look at your business while you are on the phone

Your listing, your hours, your reviews, and what the plumbing businesses beating you are doing differently. You can check every point on your own screen while we talk.

3

If it is worth doing, you pay up front

In full, by card over the phone, and only if you want the work done. If we do not think there is enough there, we say so on the call and you pay nothing.

4

You answer our questions, then the revenue review lands

Some are a tap, some ask you to read a figure off your own screen. “I don’t know” is an allowed answer. The revenue review is with you within 48 hours of your answers.

Before you pay

What we will ask you.

About twelve minutes of questions about your own business: your jobs, your crew, your money and your marketing. Most ask you to read a figure off your own screen or books. We never take your paperwork, and “I don’t know” is always an allowed answer. We go through them with you on the call before you decide.

New owner?

Just bought a plumbing shop, or about to?

Take the keys with a plan. Once it is yours, we cost what the business leaks from its own figures: the calls nobody answers, the quotes nobody chases, the work nobody bills. Then we show you what to fix first. We tell you what it leaks, not what it is worth. That is for your broker and your accountant.

Still in escrow? Talk to us first. The call costs nothing, and we will tell you which figures to ask the seller for. The same revenue review and the same price, paid up front once we have looked the business up.

The revenue review
One price

Paid up front, only after we have looked your business up and you want the work. Not refundable once paid, which is why we look first.

No contract, no retainer, nothing recurring. This revenue review does not include ads, search rankings or websites, and nothing in its price depends on you buying them. If you want the fixes done for you afterwards, our sister service, HoursDesk, opening in November, can quote for them, and you are free to say no.

Call 855-409-ROAD Ask for the Plumbing sample

The sample is a specimen: the business is composite and its figures are illustrative.

Rather we rang you?

Leave your name, a number and the best time. We ring you within one business day.